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TERMS & CONDITIONS

CUSTOMER CARE

At Persistent Wholesale, we are committed to providing exceptional customer service and support. Our goal is to ensure that every customer has a positive experience with our products and services. Our customer care policy outlines our commitment to you:

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1. Prompt Response: We strive to respond to all customer inquiries and requests promptly. Whether you contact us by phone, email, or through our website, you can expect a timely and helpful response from our dedicated customer care team.

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2. Knowledgeable Support: Our customer care representatives are knowledgeable about our products and services. They are here to answer your questions, provide assistance, and help resolve any issues you may encounter.

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3. Personalized Attention: We understand that every customer is unique, and we are committed to providing personalized attention to meet your individual needs. Whether you need assistance with product selection, troubleshooting, or anything else, we are here to help.

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4. Respect and Courtesy: We believe in treating every customer with respect and courtesy. Our customer care team is committed to listening to your concerns, addressing your needs, and ensuring that you have a positive experience with our company.

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5. Continuous Improvement: We are always looking for ways to improve our customer care services. Your feedback is valuable to us, and we welcome any suggestions or comments you may have about your experience with our company.

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Contact Us

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If you have any questions, concerns, or feedback, please don't hesitate to contact our customer care team at [your contact information]. We are here to help you in any way we can.

PRIVACY & SAFETY

 

1. Data Collection and Usage:

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  • We collect personal information such as name, email address, phone number, and address only when voluntarily submitted by our customers. This information is used solely for the purpose of fulfilling orders, providing customer support, and improving our services.

  • We may also collect non-personal information such as browser type, operating system, and IP address for statistical purposes and to enhance the user experience on our website.

 

2. Data Security:

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  • We are committed to ensuring the security of our customers' personal information. We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data.

  • Our website uses encryption technology to safeguard sensitive information transmitted online. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

3. Third-Party Disclosure:

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  • We do not sell, trade, or otherwise transfer personal information to outside parties unless we provide users with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing our customers, as long as those parties agree to keep this information confidential.

  • We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 

4. Cookies:

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  • Our website may use cookies to enhance the user experience. Cookies are small files stored on a user's computer that allow websites to remember user preferences and track user behavior. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. However, refusing cookies may affect the functionality of certain parts of the website.

 

5. Children's Privacy:

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  • Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our servers.

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6. Changes to the Privacy Policy:

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  • We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage users to review this Privacy Policy periodically for any changes.

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Contact Us:

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If you have any questions or concerns about our Privacy and Safety Policy, please contact us at [your contact information].

PAYMENT METHODS

PAYMENT METHODS

  • Wire

  • ​Payoneer

  • Wise

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